Byte P5 embarrassing mistake

 

Wednesday, April 23

An embarrassing mistake at a part-time job that I would like to get into if there was a hole

It was my fifth day of work and my fourth time as a cashier.

Today, I was working as usual, being active and doing what I could do to lighten the load of the senior workers, but an incident occurred. The incident was that because I tried to be proactive, I moved in my own way instead of following what I was taught, and I received a warning. Please move as you were taught. I was told to do so, and experienced such embarrassment that I wanted to run away and regret that I wanted to start over.

So why did I make this mistake? Lately, I had been spending my days with a foggy head, unable to sleep even if I did sleep.

My eyelids remained heavy, and although I could hear what people were saying, I could not understand what they were saying, as if I was going from right to left. I would say that I was not getting in, but I was getting in a little. My concentration and attention were distracted.

On an otherwise uneventful day, lack of sleep would not have been a problem, but this time it was really bad. I was serving very few customers this time. I had grown up enough to be able to do most things on my own, but I never thought I would make a mistake here.

I think it was because I tried to move aggressively and show my good side.

So, next time, I will not stop moving aggressively, but I will be well-prepared, focused and attentive. The failure of this part-time job was unexpected for me, but I think it was a path I had to go through in order to grow from now on. I want to make the most of it next time with a positive smile and sincerity.

Byte P1 Byte First Outing P2 Cashier P3 PDCA Cycle

 

Sunday, April 13 First day of work

Today was my first day of work at my part-time job.

I went to work after going over the customer service manual and sorting out my appearance.

My first day at the supermarket, where I work part-time, I was instructed on how to work the cash register.

Today was not the end of all the instruction on cashiering, but I felt like my head was going to explode from today's work.

I guess the supervisor knew how difficult it was for me to learn how to operate a cash register, so he let me go home early.

I agree that the customer is God in a supermarket, but what I felt while working part-time this time was that our lives are supported by the supermarket staff.

At the same time that I was amazed at how hard supermarkets work, I also felt that the clerks are the ones who keep us on our toes.

Customers are able to shop and lead their daily lives because of supermarkets.

Supermarkets are able to make a living because their customers shop there, and their employees are able to make a living because their customers shop there.

Isn't this a mutually beneficial relationship?

I will do my best. It is fun to serve people in a normal way.

I can't wait to learn the skills of a cashier and put products on the shelves.

I will post another part-time blog on Wednesday, so please look forward to it.

Wednesday, April 16, Day 2 of my part-time job

Today I started my part-time job by reviewing the cash register skills I learned on the first day.

In addition to that, we were instructed on a slightly more applied cash register.

I made the same mistake three times, which was very embarrassing. In addition, I was given the task of returning the products used at the register to the shelves.

I almost laughed a little when I was asked to put the items back on the shelves when I was already busy with the cash register alone. I asked my seniors to help me with products I didn't understand.

After receiving instruction, I put the cash register to the test.

I was worried and wondered if customers would visit the cash register for a part-time trainee, but they didn't. They came.

They were very kind and not intimidating, which made me want to get used to this cashiering job as soon as possible.

I felt that it was a very comfortable day for me, even though I was only a part-timer.

Today's work included cashiering, taking out the trash, and cleaning.

I made a lot of mistakes, but I think I did 70% of my work today.

Reflection: The same mistakes were made in greeting customers who came to the cash register. I greeted customers in the wrong order and passed easily crushed items first.

However, I can proudly say that I was very active even though it was my second day.

Now I would like to try my hand at arranging the merchandise.

See you in the next post on Saturday.

Saturday, April 19

Struggling with the cash register! The PDCA Cycle of Growth and Failure

Today was my third time working as a cashier, the third day since my last part-time diary.

My overall assessment of myself

hadn't changed a bit since the second time.

I can't say that I didn't change, but I did grow a lot on the third day.

I can only say that I had not changed a bit in my overall evaluation.

What had not changed was that he would place heavy items in the customer's direction and take care of the cashier's bill.

In addition, he was confused by non-cash payments, or mistook the hand of the person returning the change (e.g., in a right-facing register with the way the customer goes, he gives the receipt with his left hand and the change with his right hand. (For example, at a cashier with a left-facing register, you give the receipt with your right hand and the change with your left hand.)

In five hours of part-time work, I served about 50 customers.

I don't know if this is a small number or a large number for a cashier, but I think I did my best.

Byte p.4 Evolved Me (Diary)

 

Sunday, April 20

The Evolution of Me The Part-Time Job That Polished Me

Today is my fourth part-time job and my third time practicing cashiering. How much difference is there between yesterday's me and today's me?

Overall assessment I am 90% more evolved than I was yesterday. I am now able to handle a cash register by myself.

I have a few more things I need to learn, but I can improve on them quickly. The one thing I need to learn is how to use fine language. When I get flustered, I don't immediately lose my politeness, but I lose my detailed polite language.

I am too focused on the checkout process and sometimes make mistakes in my tachipameru operation. I would like to improve this for my next part time job through practice and simulation. My voice is a little quiet and I find it difficult to say “sa-go,” which makes customers think I am hard to listen to.

It is still difficult to scan the barcode when it is attached to a vacuum bag. I will get better with patience and ingenuity. My voice is small and it is difficult to pronounce the “sa” line, so even if my speaking speed slows down, I will try to overcome this problem. We believe that doing something while singing a song on a regular basis will help counteract this problem.

You will probably get distracted as you get used to dealing with the cashier. Don't underestimate it. If you are going to underestimate it, you should develop the ability to match that feeling.

We will consider why people get used to it. People pay close attention to things before they become accustomed to them, but when they become accustomed to them, they start to omit the tasks that they have become accustomed to doing in the routine process.

There are traps in familiar scenery, familiar tasks, and tasks that we perform every day that we are not aware of even though we are accustomed to them. Therefore, we must not get distracted.

If you forget your initial intention, remember it on the spot. The first time you do something, the first time you do it, the first time you do it, the first time you do it, the first time you do it, the first time you do it, the first time you do it. If I get in trouble, it's my first time; if I get used to it, it's my first time. I often make mistakes when I start to forget my first instincts. First, I review my appearance. Creating the habit of not letting your guard down is where it all starts.

Today, a new part-time worker came in. As I was teaching the new part-timer basic cash register operations today, I remembered the first time I was taught. I was grateful once again that I am the person I am today thanks to the kindness of my seniors who taught me then.

I am a little more senior than him, but if I get carried away with such things, I will fail and be quickly overtaken. I will respond with humility and confidence. This is my own manual that I came up with for today's part-time job.

Working together, I stand above the other part-timers. After all, I will remember to make sure my customers have the best shopping time. What I do to make sure the customer has the best shopping time is to bag the customer's items. I let them take home the items I packed. It's the same feeling as having your partner or friend eat the food you cooked. That's how I work on it.

I serve my customers with a smile on my face, and the corners of my mouth are still up after they leave. I have more smiles in my life because of my part-time job. And my energy has also increased. I smile more because it is the clerk's role to greet customers with a smile out of necessity.

And because there is something warm about seeing a customer leave through the cash register. When I smile at the point in the store where I can connect with customers, it makes me happy and makes me want to do more for them.

After all, it is very positive to receive warm words of support from customers.

I will write another blog about my part-time job on Wednesday. Please look forward to it as well.